Job Vacancies

Our centres are growing and we have expanded our team.

Would you like to join us? Please below our current vacancies.

Part-time Administration Role (Neighbourhood Mental Health Cafe)

Job Title: Administration Support

Location: The role will be predominantly remote, with the need to work from our Oakham centre on occasion.

Hours: 4 Hours, across 1-4 days a week (Flexible to meet the needs of the Neighbourhood Cafe)

Contract: Self-employed

Salary: £12/ hour

The role will involve overseeing many aspects of the Neighbourhood Mental Health Café (NMHC)- click here for further information. The NMHC is an NHS service offering 1:2:1 support to adults in need of mental/ emotional support. The NMHC is staffed by trained listeners and managed by the mental health and wellbeing charity, Pepper’s- A Safe Place.

We are looking for an organised and friendly individual who can help with the smooth running of this service. They will be accountable to our Operations Manager and should work with them to learn about our ethos, the way we run and our aims.

Decisions regarding finances, staff and events should be approved by the Operations Manager before being actioned.

The job will include, but is not limited to:

Managing the rota

The Neighbourhood Mental Health Café will need to be staffed by three ‘Listeners’ per session. It will be your responsibility to ensure that a rota is sent to Listeners each month, after collating their availability.

Marketing

Work on promoting the Neighbourhood Mental Health Café to locals through appropriate means. This could include, placing ads and articles, liaising with media, responding to interview requests, attending networking events and leafleting.

Work with and respond to the local council, health and social services as requested and as appropriate.

Consult with and discuss ideas with the Operations Manager to determine what is appropriate.

Correspondence

Respond appropriately to messages, phone calls, texts and emails. This could include replying to incoming referrals and booking clients in for sessions at the Neighbourhood Mental Health Café.

Administration

You will help ensure monthly monitoring of the café is up to date, for example, ensuring attendance numbers are tracked and case studies are sent to our NHS funders.

The Operations Manager may ask for your support in other aspects of running the Neighbourhood Mental Health Café. This could include, but is not limited to, recruiting new staff, report writing and ensuring the centre is suitably equipped.

The role will require an enhanced DBS check to be completed. Any necessary on the job training will be given. There may be opportunities for you to take part in additional training through our charity.

Person Specification:

• IT literate, including good knowledge of Microsoft packages
• Excellent communication skills (written, verbal and listening)
• Great organisational skills
• Educated to minimum GCSE level
• Empathetic and friendly
• Have an interest in and some knowledge of mental ill health
• Have a good work ethic
• Discretion and confidentiality in handling sensitive issues
• The ability to work independently, and remotely, whilst also being a good team player
• Right to work in the United Kingdom
• The ability to be flexible with working hours
• Have a UK driving license and access to own vehicle

If this sounds like it could be you, please get in touch, we would love to hear from you!

Send your CV and a cover letter explaining your interest in the role and how your experience meets the person specification.

Closing date midnight on 5^th January 2025.

We are an equal opportunities employer.

For more information or to apply, please email pippa@peppersasafeplace.co.uk